1. Agreement to terms
These Terms of Service (“Terms”) are a binding agreement between you and Iris Assistant, Inc., doing business as Persona (“Persona”, “we”, “us”). By creating an account or using the Persona applications, website, and related services (the “Service”), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 18 years old and able to form a binding contract. If you use the Service on behalf of an organization, you represent that you are authorized to bind it.
3. The Service
Persona is an AI personal assistant that, at your direction, helps you manage tasks such as email, calendar, messages, contacts, files, and — where enabled — voice calls. To do this, Persona connects to accounts and services you authorize and uses third-party AI models to interpret your requests and generate responses and actions. Persona is offered as an early-access product under active development; features may change, be suspended, or be discontinued, and availability is not guaranteed.
4. Your account
You sign in with the identifiers you register (such as your email address or phone number). You are responsible for your account credentials and for activity under your account. Keep your credentials secure and notify us promptly of any unauthorized use. You agree to provide accurate information and keep it current.
5. Your content
As between you and us, you own the content you provide or connect (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, process, transmit, and display Your Content solely to operate and provide the Service to you (including sending relevant content to AI providers as described in the Privacy Policy). You represent that you have the rights necessary to provide Your Content and to authorize Persona to access the accounts and data you connect. Data received from Google or Microsoft APIs is handled under the limited-use commitments in our Privacy Policy.
6. AI outputs and automated actions — please read
- Outputs may be wrong. Persona uses AI models that can produce inaccurate, incomplete, or unexpected results. Outputs are not professional advice (legal, medical, financial, or otherwise). You are responsible for reviewing and verifying outputs before relying on them.
- Persona can act on your behalf. When you instruct Persona, it may take real actions — such as sending emails or messages, placing phone calls, scheduling events, placing orders, or modifying data in connected accounts. You authorize these actions and are responsible for reviewing and confirming them. AI may misinterpret instructions; use the available review and confirmation steps for consequential actions.
- Calls. Where you direct Persona to place a call, you are the person initiating that call. You agree to use calling features only for legitimate, personal, lawful purposes, and not for telemarketing, robocalling, harassment, or any use that violates applicable communications laws.
- To the extent permitted by law, we are not liable for actions taken at your direction or for your reliance on AI outputs.
7. Acceptable use
You agree not to use the Service to:
- violate any law or facilitate illegal activity, or infringe others’ intellectual-property or privacy rights;
- generate or distribute unlawful, harmful, harassing, or fraudulent content, or spam;
- send communications, place calls, or access accounts you are not authorized to use, or misrepresent your identity to deceive others;
- attempt to reverse engineer, circumvent usage limits or security controls, probe or disrupt the Service, or access it by automated means outside the interfaces we provide;
- use the Service or its outputs to build or train a competing AI model or service; or
- misuse the Service in any way that could harm Persona, other users, or third parties.
We may suspend or terminate access for violations.
8. Third-party services
The Service integrates with third-party services you choose to connect (e.g. email, calendar, AI providers, food and travel services). Your use of those services is governed by their terms and privacy policies, and you are responsible for complying with them. We are not responsible for third-party services and do not control them. If you obtained the app through the Apple App Store or Google Play, those stores’ terms also apply.
9. Fees and subscriptions
Persona is currently offered free of charge during early access. We may introduce paid features or subscriptions in the future; if we do, we will describe the pricing, billing, renewal, and cancellation terms before you are charged.
10. Intellectual property
The Service, including the apps, software, and the Persona brand, is owned by Iris Assistant, Inc. and protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service per these Terms. Except for Your Content, no rights are granted to you. To the extent permitted by law and applicable third-party terms, outputs Persona generates for you in response to your requests are yours to use.
11. Feedback
If you send us feedback or suggestions, we may use them without obligation to you.
12. Disclaimers
THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT OUTPUTS WILL BE ACCURATE OR RELIABLE.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IRIS ASSISTANT, INC. AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR USD $100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
14. Indemnification
You agree to indemnify and hold Iris Assistant, Inc. harmless from claims and expenses arising out of your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.
15. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms or to protect the Service or others. Sections that by their nature should survive termination (e.g. 5, 10, 12–14, 16) will survive.
16. Governing law and disputes
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws rules. Before filing a claim, you agree to first contact us at legal@meetiris.com and give us 30 days to try to resolve the dispute informally. Any dispute relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Florida, and you consent to their jurisdiction — except where applicable law gives you the right to bring a claim elsewhere.
17. Changes to these Terms
We may update these Terms. We will post the updated version with a new effective date and, for material changes, provide additional notice. Continued use after changes means you accept them.
18. Miscellaneous
These Terms and the Privacy Policy are the entire agreement between you and us about the Service. If any provision is found unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.
19. Contact
Questions about these Terms: legal@meetiris.com · Iris Assistant, Inc. (d/b/a Persona), 801 S Miami Ave, Miami, FL 33131, USA.